{"id":1733,"date":"2021-03-25T04:36:07","date_gmt":"2021-03-25T04:36:07","guid":{"rendered":"https:\/\/artworkprofesional.dreamhosters.com\/?page_id=1733"},"modified":"2021-05-12T06:47:48","modified_gmt":"2021-05-12T06:47:48","slug":"politica-de-devoluciones","status":"publish","type":"page","link":"https:\/\/artworkprofesional.com\/fr\/politica-de-devoluciones\/","title":{"rendered":"Politique de retour"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Vous avez le droit de vous r\u00e9tracter du pr\u00e9sent contrat dans un d\u00e9lai de 14 jours calendaires sans avoir \u00e0 vous justifier. Le d\u00e9lai de r\u00e9tractation expirera 14 jours calendaires \u00e0 compter du jour o\u00f9 vous ou un tiers d\u00e9sign\u00e9 par vous, autre que le transporteur, avez re\u00e7u les produits.<\/p>\n<p>Pour exercer le droit de r\u00e9tractation, vous devez nous informer par e-mail \u00e0 info@artworkprofesional.com, par t\u00e9l\u00e9phone 948 29 09 04, ou via le chat WhatsApp disponible sur le site Internet de votre d\u00e9cision de r\u00e9tractation du contrat par une d\u00e9claration sans \u00e9quivoque (par exemple, une lettre envoy\u00e9e par la poste ou par e-mail). Vous pouvez utiliser le mod\u00e8le de formulaire de r\u00e9tractation qui figure dans le formulaire de contact.Pour respecter le d\u00e9lai de r\u00e9tractation, il suffit que la communication relative \u00e0 l&#039;exercice de ce droit soit envoy\u00e9e avant l&#039;expiration du d\u00e9lai correspondant. Nous vous rembourserons tous les paiements re\u00e7us de votre part, y compris les frais de livraison \u00e0 l&#039;adresse de livraison initiale, au plus tard 14 jours calendaires \u00e0 compter de la date \u00e0 laquelle nous sommes inform\u00e9s de votre d\u00e9cision de vous r\u00e9tracter du pr\u00e9sent contrat. Nous proc\u00e9derons \u00e0 ce remboursement en utilisant le m\u00eame moyen de paiement que vous avez utilis\u00e9 pour la transaction initiale<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"vc_row wpb_row vc_row-fluid\"><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Retours de produits d\u00e9fectueux<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Si vous consid\u00e9rez qu&#039;au moment de la livraison le produit n&#039;est pas conforme aux dispositions du contrat, vous devez nous contacter imm\u00e9diatement via nos canaux de contact en fournissant les donn\u00e9es du produit ainsi que les dommages qu&#039;il subit.<\/p>\n<p>Le produit peut \u00eatre retourn\u00e9 en le remettant \u00e0 un coursier que nous enverrons \u00e0 votre domicile sur demande de retrait. Nous proc\u00e9derons \u00e0 un examen attentif du produit retourn\u00e9 et nous vous informerons par e-mail dans un d\u00e9lai raisonnable si le remboursement ou le remplacement du produit est appropri\u00e9 (le cas \u00e9ch\u00e9ant). Le remboursement ou le remplacement de l&#039;article sera effectu\u00e9 dans les meilleurs d\u00e9lais et, en tout \u00e9tat de cause, dans les 14 jours \u00e0 compter de la date \u00e0 laquelle nous vous envoyons un e-mail confirmant que le remboursement ou le remplacement de l&#039;article non conforme est appropri\u00e9. <\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Comment demander un retour ?<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>Pour initier un retour, vous pouvez nous contacter \u00e0 info@artworkprofesional.com ou https:\/\/artworkprofesional.com\/contact\/ avec vos informations de compte, num\u00e9ro de commande, informations sur le produit, raison du retour et si vous pr\u00e9f\u00e9rez un remboursement ou un \u00e9change.<\/p>\n<p>Si votre retour est accept\u00e9, nous vous enverrons une \u00e9tiquette d&#039;exp\u00e9dition de retour, ainsi que des instructions sur comment et o\u00f9 envoyer votre colis. Les articles retourn\u00e9s sans avoir demand\u00e9 au pr\u00e9alable un retour ne seront pas accept\u00e9s.<\/p>\n<p>Vous pouvez toujours nous contacter pour toute question de retour \u00e0 info@artworkprofesional.com ou https:\/\/artworkprofesional.com\/contact\/ nous r\u00e9pondons g\u00e9n\u00e9ralement dans les 24 \u00e0 48 heures les jours ouvrables.<\/p>\n<\/div><\/div><div  class=\"vc_do_toggle vc_toggle vc_toggle_default vc_toggle_color_default vc_toggle_size_md\"><div class=\"vc_toggle_title\"><h4>Information de contact<\/h4><i class=\"vc_toggle_icon\"><\/i><\/div><div class=\"vc_toggle_content\"><p>ArtWork Professional accueille vos questions ou commentaires. Si vous pensez qu&#039;ArtWork Professional n&#039;a pas adh\u00e9r\u00e9 \u00e0 cette D\u00e9claration, veuillez contacter ArtWork Professional \u00e0 :<\/p>\n<p>ArtWork Professionnel<\/p>\n<p>La possession<\/p>\n<p>Adresse e-mail : info@artworkprofesional.com<\/p>\n<p>Whatsapp : 691 326 156<\/p>\n<p>Nous r\u00e9pondons \u00e0 vos demandes en direct du lundi au vendredi de 09h00 \u00e0 15h00 et le reste des heures en diff\u00e9r\u00e9. Nous attendons votre contact avec impatience !<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Tiene usted derecho a desistir del presente contrato en un plazo de 14 d\u00edas naturales sin necesidad de justificaci\u00f3n. El","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1733","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pol\u00edtica De Devoluciones - Art Work Professional<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/artworkprofesional.com\/fr\/politica-de-devoluciones\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica De Devoluciones - Art Work Professional\" \/>\n<meta property=\"og:url\" content=\"https:\/\/artworkprofesional.com\/fr\/politica-de-devoluciones\/\" \/>\n<meta property=\"og:site_name\" content=\"Art Work Professional\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/artworkprofessional\/\" \/>\n<meta property=\"article:modified_time\" content=\"2021-05-12T06:47:48+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/artworkprofesional.com\\\/pt\\\/politica-de-devoluciones\\\/\",\"url\":\"https:\\\/\\\/artworkprofesional.com\\\/pt\\\/politica-de-devoluciones\\\/\",\"name\":\"Pol\u00edtica De Devoluciones - 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